Serving Calgary and Surrounding Communities

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website. By continuing to use our website, you agree to the practices described below.

1. Information We Collect

We collect various types of information to improve your experience and provide quality service, including:

Personal Information: Name, email address, phone number, and other details you provide when filling out forms, contacting us, or making a purchase.

Payment Information: Collected and processed securely through trusted third-party payment gateways.

Technical Data: IP address, browser type, device details, and operating system information.

Usage Data: Information on how you use our site, such as pages visited, time spent, and clicks.

Cookies & Tracking: We use cookies and similar technologies to improve functionality and analyze site usage.

2. How We Use Your Information

We may use the information we collect to:

Deliver and manage our services.

Respond to inquiries and provide customer support.

Process secure payments and transactions.

Improve our website’s functionality, performance, and user experience.

Analyze traffic for optimization and security.

Fulfill legal and regulatory requirements.

3. How We Protect Your Data

We take data security seriously and follow industry best practices to protect your information:

Secure data encryption for storage and transmission.

Restricted access to sensitive information.

Regular security audits and system monitoring.

Use of secure payment gateways for transactions.

While we implement robust protections, no system is entirely foolproof. We recommend users also take steps to protect their personal data online.

4. Cookies & Tracking Technologies

Cookies are small files stored on your device to enhance your browsing experience. We use cookies to:

Remember your preferences.

Improve website speed and functionality.

Track website traffic and behavior for analytics.

You may disable cookies in your browser settings, but this may affect some website features.

5. Third-Party Sharing

We do not sell or rent your personal data. We may share your information with:

Trusted service providers who support website operations.

Payment processors for handling transactions securely.

Legal authorities, if required by law or legal process.

All third parties are required to maintain confidentiality and security.

6. Your Rights

You have the right to:

Access your personal data.

Request correction or deletion of your information.

Opt out of receiving marketing emails.

Request data portability or raise concerns about how your data is used.

To exercise these rights, please contact us directly.

7. Data Retention

We retain personal information only as long as necessary for business, legal, or compliance purposes. Once it’s no longer required, we securely delete or anonymize your data.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their policies independently.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we learn that we’ve collected data from a child, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy as needed. All changes will be posted on this page with a revised effective date. Please check back periodically for updates.

Have questions or concerns?

Feel free to contact us for more information about how your data is handled.

We’re a trusted, local, family-owned plumbing company proudly serving all areas of the city and surrounding communities.

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